Service Bulletin DSS-SB-20170405

Applies to: MicroBase Professional v2.12 Build 1312 and earlier

Issue: MicroBase Messaging corrupts usernames containing certain non-English language characters

Symptoms: When the user attempts to send or save a message addressed to a username  containing certain non-English language characters, the username will be corrupted. When the user attempts to send the message, the following error will be displayed:

Server Warning: Invalid Recipient name (Messagebox Not Found).

Problem Cause: The username is stripped of any non-English language characters due to a software error.

Solution:  This issue has been corrected in MicroBase Professional v2.12 Build 1213 (and higher). You will need to update your MicroBase Pro installation.

Users can auto-update to the latest version of MicroBase Professional by following the steps shown here:  Auto-Updating MicroBase Professional

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