DSS Calibration Services

Calibration services described below are provided in the United States at DSS Headquarters as shown on Field Offices page. Customers operating outside of the United States may wish to have their equipment calibrated at an alternate site.

DSS Authorized Calibration facilities are listed at the bottom of the Field Offices page. Contact your local DSS Authorized Calibration facility in order to determine their prices and turn around times.


 
  Calibration Services

DSS recommends that customers return their whole kit for calibration when due.

  • Items subject to calibration will be will be calibrated against the appropriate NIST traceable standards.
  • Items containing firmware will be updated to the latest version.
  • Items not subject to calibration will be inspected and/or functionally tested.
  • Kits with more Accelerometers and High Temp components will be charged more based on the additional expense of calibrating there items.

For information on cost of Calibration Services, please contact us at calibration or call 760-598-4000.
 

 

 

Turn Around Time

  • Our normal turn around time is 7-10 days, unless repairs are required.

 
 
 
 

Repairs

For information about DSS Repair Services, see DSS Repair Services.
 

 
 
 
 

Payment

Please send along a PO to cover the cost that includes return shipping preference and a shipping account number if applicable. Unit will be returned via the same method shipped to DSS unless otherwise specified.

On international orders, we require payment in full prior to return shipment.

We accept wire transfers and credit card payments. To send your credit card information to DSS, follow these steps:

  • Open the DSS Credit Card Form with Adobe Reader.
  • Fill out the form with all required information. Do not include the last four digits of your credit card.
  • When you are satisfied all information has been entered, click the Submit By Email button.
  • Adobe Reader will email the form data to sales@dssmicro.com using your default email client.
  • Call DSS at the number shown on the form to provide the last four digits of your credit card.
 

 

Shipment

To insure minimum processing delay and fastest turn around time, please print, fill out and include the Equipment Return Form in your shipment. We recommend then inclusion of a statement that the equipment is being returned to the OEM for calibration and will be returned to the sender upon completion of work.

Ship equipment for calibration and/or repair to the address shown on the Equipment Return Form.

We prefer that you ship the unit or kit directly to us via UPS, FedEx or any similar door to door service. We are not close enough to any major international airports to provide pickup service from an airport.

Questions? Call 760-598-4000

 

 

 

Information presented on this page is subject to change at any time


 
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