Why does MicroBase Pro crash when I try to Read or Process Raw Data?

If you have a corrupted Raw Data file saved in your Rawdata folder, MicroBase Pro may crash when you attempt to read or process that file. When a corrupted raw data file is present, a crash may occur in one or more of the following cases:

• When opening the MV2 Data Manager dialog
• When opening the Identify MV2 Data dialog
• When clicking the Save Item button in the Identify MV2 Data dialog.

Common File Problems

Malformed Filename: MicroVib II raw files must adhere to the MS-DOS 8.3 filename convention. This means that an MV2 Raw File must have a filename of eight or less characters, followed by a three character file extension. Additionally, the filename must only contain characters which are alphabetical, numeric or a subset of punctuation characters. Whitespace characters such as spaces and tabs are not permitted.

Incorrect File Length: Empty files (file length zero) or files which have an unexpected file length are not permitted.

Corrupted Files: Files whose data contents have been damaged may also not be processed properly.

In order to correct this problem, you need to go to your Rawdata folder, locate the offending file and delete it.

How can I Locate my Rawdata Folder?

If your computer is equipped with MicroBase Pro v2.2 or later, look for the rawdata folder here:

• Default Rawdata Folder: c:\Users\Public\Documents\Dss\MicroBase\rawdata

If your computer is equipped with an obsolete version of MicroBase Pro, look for the rawdata folder in one of these locations:

• Windows 32-Bit: c:\program files\dss\microbase\rawdata
• Windows 32-Bit: c:\users\<username>\AppData\Local\VirtualStore\Program Files\dss\microbase\rawdata
• Windows 64-Bit: c:\program files (x86)\dss\microbase\rawdata
• Windows 64-Bit: c:\users\<username>\AppData\Local\VirtualStore\Program Files (x86)\dss\microbase\rawdata

How can I Remove the Corrupted Rawdata File?

• Open windows explorer and create a temporary folder on your desktop. Give it a name such as rawdata_tmp.
• Open a second copy of windows explorer and drill down to your rawdata folder.
• Move the contents of the rawdata folder to the rawdata_tmp folder.
• Restart MicroBase Pro.
• Beginning with the oldest files, copy files, one at a time, from the rawdata_tmp folder to the rawdata folder.
• After each copy, perform the step that crashed MicroBase Pro and see if the crash occurs.
• When you encounter a new crash, delete the offending file, restart MicroBase Pro and continue this process until all "good" raw files are cleared.

If the original raw data file is still saved in your MicroVib II in an uncorrupted form, you can download it to MicroBase Pro and Identify it.

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