FAQ: Auto-Updating MicroBase Professional

  If you already own a MicroBase Pro v2.0 license, then you are merely an auto-update away from MicroBase Pro v2.1. Read below to see how to update your existing MicroBase Pro installation.

Note: MicroBase Professional v2.x updates are provided to all MicroBase Professional v2.x license owners t no charge. If you own a MicroBase System v1.x license, click here to see about upgrading your license to MicroBase Professional.

Before you begin the auto-update process, verify the following:

  • Make sure your computer has an Internet Connection.
  • Have your MicroBase Network Username and Password handy.

 

1. How Do I Check For MicroBase Pro Updates If I Have v2.11 Or Above?

Use the following checklist to update MicroBase Pro v2.11 or above:

  • Start MicroBase Professional.
  • Click Help - Check For Update
  • If an update is available you will be asked for your MicroBase Network login.
  • Enter your username and password, then click OK.
  • The MicroBase Professional installer will be downloaded.
  • Supply the requested information to the installer and your MicroBase Professional will be updated.

 

2. How Do I Check For MicroBase Pro Updates If I Have v2.10 or Earlier?

MicroBase Pro installs a special program which checks your version against the most current version listed on the DSS website and then displays an update menu if one is available. A shortcut is installed in the DSS Programs section called Check For MicroBase Updates.

If you are using Windows 7 (or earlier):

  • Click the Windows Start button and click on All Programs.
  • Open folder DSS then open folder MicroBase Professional.
  • Run the shortcut Check For MicroBase Updates.
  • Follow the instructions to Download and Install the update.

If you are using Windows 8:

  • If needed, press the Windows Key to display the Start Menu.
  • Right click on an open part of the Start Menu then click on All Apps.
  • Locate the category DSS and run the shortcut Check For MicroBase Updates.
  • Follow the instructions to Download and Install the update.

If you are using Windows 8.1 or Windows 10:

  • Select the Windows Start Menu.
  • Click the Down Arrow Icon (All Apps on Windows 10) to display all programs.
  • Locate the category DSS and run the shortcut Check For MicroBase Updates.
  • Follow the instructions to Download and Install the update.

 

3. What If I Cannot Find The Auto-Update Shortcut?

If your MicroBase Pro installation was copied to your computer from another without the benefit of the installation program, then your auto-update shortcut will not exist on your machine.

If this is the case, you can create a shortcut to run the auto updater with the following steps.

  • Locate the Shortcut that you normally use to run MicroBase Pro.
  • Hover your mouse over the Shortcut and determine the exact path to the MicroBase Home folder*. Verify that your MicroBase Home folder is located in the Program Files folder.
  • Create a Shortcut on your desktop which points to the Updater.exe** program in your MicroBase Home folder.
  • Make sure you have an Internet connection.
  • Have your MicroBase Network Username and Password handy.
  • Run the shortcut and follow the instructions which appear.

* Here are some examples of likely paths to the updater program:

  • Windows 32-Bit:  "C:\Program Files\Dss\MicroBase\updater.exe" /checknow
  • Windows 64-Bit:  "C:\Program Files (x86)\Dss\MicroBase\updater.exe" /checknow

** Some Windows versions will hide extensions for known file types by default. If you see a file called Updater with a file type of Application, then it is the Updater.exe file you are looking for. To double check this, you can set Windows folder options to not hide extensions for known file types.

Important Note: If your MicroBase Pro home folder is on a network drive, contact your IT Professional for assistance with the update procedure.

Make sure that your shortcut points to the correct path in your machine before you run it and that the updater will run in the same folder where the updater.ini file is located.


   

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